Get a quote Instant Quote

Instant Quote

FAQ

Frequently Asked Questions

Please browse to find answers relating to our services

How does Mobile Storage work?

Why should I use Australian Mobile Storage?

Will my furniture fit into a mobile storage module? 

What is the best way to pack a mobile storage module?

Are my goods able to be insured?

What day is my storage fee due?

Are there any hidden costs?

How do I make payment?

What are Australian Mobile Storage warehouse access hours?

Can I access my contents while they’re in storage?

Do I have to be home when the mobile storage module is dropped-off or picked-up?

How fast can I get an Australian Mobile Storage module?

How long do I have to load or unload the mobile storage module/s?

Will Australian Mobile Storage load the mobile storage module for me?

What composition are the mobile storage modules & are they weatherproof?

How safe are my belongings in a mobile storage module?

 


 

How does Mobile Storage work?

AMS Delivers – You Pack – AMS Collects and Stores

The concept of Mobile Storage is that as many weatherproof, lockable storage modules as you need are delivered directly to your loading point. AMS places them on the ground as close as possible to your doorstep to enable fast, easy access for you fill at your own pace or for our recommended professional packers to load for you. When you have finished loading AMS collects your modules, using the utmost care.

AMS – Storage At Your Door” Mobile Self Storage is faster, easier and more cost effective FOR YOU to move or store. Through a range of services AMS offers the most flexible solution for you to relocate or store your precious belongings and can arrange delivery of cartons and packaging needs if required.

Mobile Storage is far less stressful, requires only half the physical effort of using traditional storage units, eliminates the extra hassles of arranging people and vehicles to help you move yourself and saves the cost of quadruple removalist fees.

Back to top


Why should I use Australian Mobile Storage?

“The AMS Way” is PERSONALIZED + FLEXIBLE + SAVES you Time, Effort, Cost & STRESS

AMS TEAM members are friendly, professional, EXPERIENCED and know how to make your move less stressful.

IN ONE CALL Australian Mobile Storage offers a personalized SOLUTION to YOUR NEEDS with assessment of the storage module/s requirement, advice or suggestions, a quotation you’ll be delighted with and the ability to arrange cartons, packaging & module delivery, packing blankets, professional packers if you prefer, pick-up of module/s, storage and Insurance.

AMS will deliver the module/s to your doorstep – You pack & lock – AMS collects and stores! All done until AMS re-delivers to your new location. No need to hire a truck or trailer or make numerous trips to a storage facility or your new location. No stretching friendships with friends and family helping you move in one big day. Now you can load at your own pace at times that suit you.

Mobile Storage the AMS way saves you up to 70% of time and cost compared to using a removalist to place your goods in a traditional self storage facility. With AMS you pack and unpack only once – minimizing time, halving the physical strain and reducing costs as well as the chance of breakage. You will enjoy peace of mind knowing your goods are insurable and stored in our secure warehouse. You keep the key to your module/s. Our careful drivers respect your property and will treat your goods as though they were their own so you can rest assured that your belongings are collected and transported in the safest way.

Back to top


Will my furniture fit into a mobile storage module?

YES – OUR MODULES HOLD LARGE HOUSEHOLD FURNITURE

Following lots of research AMS uses the same size timber modules as are used by large national and international logistics experts and removalists. Each AMS storage module is large enough to fit your white goods, lounges, beds, wall units and other household items up to 2 rooms of furniture per module, depending on the bulkiness of your furniture. Our experienced team members will assist you with assessing the number of modules you need, whether you are storing a small volume or a full household. AMS is happy to deliver an extra module beyond the estimated needs – and you will only pay for it if you use it.

Back to top


What is the best way to pack a mobile storage module?

HEAVIEST ITEMS ON BOTTOM & FILL SPACES

Place heavier items on the bottom, using packing blankets to protect furniture surfaces. Fill spaces with smaller items to prevent movement or toppling over and pack as high as you can to take best advantage of the space available. It will help to use consistent sized boxes packed full. AMS would supply your cartons, tape, packing paper, bubble wrap, moving blankets and accessories such as padlocks, if required, and can arrange for professional recommended removalists to do your packing and/or loading at reduced rates.

Back to top


Are my goods able to be insured?

EXTRA PEACE OF MIND at COMPETITIVE RATES

You deserve peace of mind. You have just packed your belongings into storage module/s for AMS to store for you in our secure warehouse under video surveillance. While AMS does provide an optimal environment for your belongings, an unforeseen event could occur so, just like you would at home, we recommend you take out competitive Insurance Cover. Our friendly team member will be happy to provide a competitive quote once you advise your ‘estimated value’ of goods to be stored.

Your belongings are automatically insured during transit on our vehicle..-

Back to top


What day is my storage fee due?

PRIOR TO DELIVERY initially – then MONTHLY by the BILLING DATE

Storage fees apply on a ‘calendar month’ basis from the day of module delivery until you are finished unpacking the module/s after storage. The initial payment, due prior to your delivery date, covers your first month of storage. Future calendar month payments are due by the billing date each month. To save you real $$$, AMS offers prepayment discount options for 6 or 12 month advance payments. Keeping your account up to date is so easy with flexible payment options, including Direct Deposit into our account and Automatic Credit Card Deductions.

Back to top


Are there any hidden costs?

NO HIDDEN FEES – NO DEPOSIT – NO BOND

There are no hidden fees, no deposit and no bond. AMS quotations will be for your first month of storage, including your initial delivery and pick up of module/s for storage or relocation. AMS carries the correct size padlocks to secure your module/s and we deliver packing blankets for you to use as many as you need to protect your furniture. For your convenience AMS sells padlocks, blankets, cartons and other packaging materials (bubble wrap, butcher paper, tape, mattress bags, etc.) to help you pack up. AMS recommends that clients insure their belongings during the storage period. When you require re-delivery of your module/s please just call us to arrange a suitable date.

Back to top


How do I make payment?

FLEXIBLE & AUTOMATIC PAYMENT OPTIONS

AMS accepts MasterCard, Visa or Direct Deposit payments on booking your module/s and ordering packaging items. Future monthly or other chosen periodic storage payments may be made by Credit Card or Direct Deposit into the AMS bank account, details of which are on our Tax Invoice issued in advance of the due date. Alternately, you may pay by Telephone Credit Card, Money Order or Cash.

To conveniently “set and forget”, you may establish automatic periodic payments by recurring Credit Card Deduction Authority or by Direct Credit Funds Transfer. AMS does not charge any surcharge for the use of MasterCard or Visa.

Back to top


What are Australian Mobile Storage warehouse access hours?

MON–FRI 8am – 3pm BY ARRANGEMENT

Australian Mobile Storage warehouse hours are Monday to Friday 8am – 3pm by arrangement.

Back to top


Can I access my contents while they’re in storage?

YES – WITH 2 BUSINESS DAYS’ NOTICE PLEASE

You can schedule access to your module/s by contacting our office on 1300 000 267. Access is available at our warehouse with 2 business days’ notice so that your module is located and set in place for you to access safely.

Back to top


Do I have to be home when the mobile storage module is dropped-off or picked-up?

WE PREFER SOMEONE TO BE ON SITE FOR DELIVERY

We would prefer you are present at the time of delivery. We ask that you are contactable by phone/mobile during the delivery and pick up times.

Back to top


How fast can I get an Australian Mobile Storage module?

AS SOON AS THE NEXT DAY

Australian Mobile Storage modules can be available for delivery from the next day. Of course the earlier in the process you book your delivery of module/s, the more likely it would be that you receive them exactly when required.

Back to top


How long do I have to load or unload the mobile storage module/s?

NO PRESSURE – LOAD/UNLOAD AT YOUR OWN PACE

Australian Mobile Storage allows you to pack your mobile storage module/s at your convenience. Just give us a call when you are ready for the module/s to be relocated or taken into storage.

Back to top


Will Australian Mobile Storage load the mobile storage module for me?

RECOMMENDED PROFESSIONAL REMOVALISTS AVAILABLE at REDUCED RATES

Australian Mobile Storage can arrange the services of specialists in packing/unpacking your goods and in loading/unloading your module/s. Just ask our friendly team member for full details.

Back to top


What composition are the mobile storage modules & are they weatherproof?

RECYCLED TIMBER ENGINEERED CONSTRUCTION – WEATHERPROOF COVERS

Our eco-friendly mobile storage modules are engineered for full construction from recycled timber which is temperature-change resistant and allows the contents to ‘breathe’. They are delivered to you with weatherproof covers so that your goods are protected while at your location and during transit. Once in our secure warehouse the covers are removed to allow good air circulation.

Back to top


How safe are my belongings in a mobile storage module?

YOU LOCK & KEEP KEYS – SECURE WAREHOUSE

Only you have the key to your own module/s which are stored in our secure, well-ventilated and pest-controlled warehouse with 24/7 video camera surveillance. AMS does however recommend you contents Insurance Cover insure your belongings, just like you would have at home.

AMS does however recommend that you insure your belongings, just like you would at home, under a Contents Insurance Cover which our team member is able to offer at competitive rates for you.

Back to top

Do you need space fo excess shop fittings?

“The move went well and made me happy and stress free. Well done to Australian Mobile Storage. “

Glenn Williamson